Quite disappointed with sony VAIO laptop, after using for nearly 3 yrs it going to “died” soon. Problem started when battery totally dead, been powering up via main power cord for quite awhile, followed by touch pad totally not working,  then recently it has problem booting up through Windows…….no doubt that VAIO laptop has better specs, better quality keyboard, LCD than my previous Dell laptop… but seems like it’s not lasting…..price very expensive too…

Not only me, other two persons that had bought VAIO laptop slightly later than me also encountered problem….one is can’t shutdown properly while another, motherboard dead……

Sony battery damn expensive, motherboard repair also not cheap…..thought the extended warranty bought from Harvey Norman would help, but the hotline turn out to be super “unprofessional & damn lousy service” .

An broken english voice in the hotline said need to re-install back to original software own & try whether working or not . They even declare need to pay them if laptop found to be no problem or due to softwares installed on it, has to hand-carry to a shop at Sim Lim Square as they had outsourced the repair to the shop……

Problem is I’ve re-install my laptop few months ago as it keep hanging, at first still alright but problem occur again once software required are added, somemore not only first time re-install it, very time consuming & frustrating…..

After this incident, think I won’t buy VAIO laptop anymore…no more confidence in VAIO liao……….